Activate Office – Office Support
Activated with the wrong license Can’t activate Office after installation. Check to make sure your internet is working on the Mac you’re trying to install on. You can do this by opening your internet browser and going to www. If the page loads, your internet connection is working.
What to try if you can’t install or activate Office for Mac
Activated with the wrong license Can’t activate Office after installation. Check to make sure your internet is working on the Mac you’re trying to install on.
You can do this by opening your internet browser and going to www. If the page loads, your internet connection is working. Reset your credentials: Open Spotlight by selecting the magnifying glass at the top right of your desktop. Search for and open Keychain.
Type in Office and then delete the data license file. Test your user account to rule out Local Profile corruption. Sign out and sign in again with the account associated with your Office subscription. You may need to choose “Sign in with another account” to proceed. Try searching all of your email accounts for a confirmation email from Microsoft. This might help you find the email address that is your MSA. Are you trying to activate Outlook with an Office Home and Student license?
If you would like to use Outlook, you can switch to a different Office home subscription. If you would like to keep the license you have, we recommend you drag the Outlook app to Trash to delete it. If you have an Office work or school account, your license may not have been set up by your system administrator. Contact your organization’s tech support for more help. If you don’t have a current subscription, you can sign up for a trial account Can’t sign in to activate.
Verify your Microsoft Account has a license: Sign in to your Microsoft Account at Office. All Microsoft Accounts have access to Office Online for free. Seeing the web apps on this page doesn’t necessarily mean that you have a subscription. Click the Install Office button on the page. If you have an Office license, you’ll see it listed on the new page. This is the correct account to sign in with. Not seeing any Office licenses? Installation limit reached. Have you seen this error?
Visit your account page to manage your settings and then return here to retry activation. Other symptoms may be that you see Office for Mac repeatedly asking you to sign into your account or you receive an “Authentication Expired” error. In the case of any of the above, follow the steps in Office for Mac repeatedly requesting keychain access to reset your keychain permissions.
One-time purchase of Office for Mac confirmed, but still can’t activate “Thanks for buying Office. Find out if your PriviligedHelperTools folder is not accessible: Find the PriviligedHelperTools folder. Fix it using the instructions in the Fix permissions for the PriviligedHelperTools folder below. If your PriviligedHelperTools folder is accessible but empty, uninstall and then reinstall Office for Mac.
Then activate Office again after confirming that the PriviligedHelperTools folder now has files in it. If those steps don’t work, try this: Right-click the file, and click Get info. Right-click the lock symbol in the Sharing and Permission section. Click the unlock symbol and enter your admin password. Change the Everyone’s privilege to Read and Write. Fix permissions for the PriviligedHelperTools folder: In Spotlight Search the magnifying glass on your desktop , search for and launch Terminal.
Type “sudo -s” and press Enter. Type your Mac local account password and press Enter. You will need administrator privileges for this. As you type, Terminal will not display the characters.
Type “chmod Quit out of Terminal and out of the Office apps. Relaunch Office and complete activation. Error code 0xDC. The error code is: Error code 0x8A If you’re trying to activate Office for Mac and have received error code 0x8A, you may have an invalid product key.
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When you start an Office app that’s not activated, you’ll be prompted to sign in to Office. Be sure to sign in using the Microsoft account, or work or school account. For home > Some Office and Office products come with a product key. Volume license versions: IT departments might use a different method to install Office Sign in with the Microsoft account you associated with this version of Office. . Office for schools · Deals for students & parents · Microsoft Azure in. Buy the Office that’s best for you—Create your best work with Office Classic versions of the Office application versions; OneNote: Access to additional OneNote features (features vary); One license . Compatible with Windows 7 or later, Office for Mac requires Mac OS X Buy Office Home & Student
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Sign in with the Microsoft account you associated with this version of Office. Forgot your account details? See I forgot the account I use with Office.
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REVIEW: What to try if you can’t install or activate Office for Mac – Office Support
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